Back to Standards/Criterion 02.2.1.15
Surveyor Consensus & Allocation Dispute
Team leader to resolve
Lead SurveyorDr Mohd Anis HaronAssigned Service Standard Lead
Rating SurveyorPartially met
Pn Zaiton AbdullahRecorded finding during tracer inspection

Awaiting Dr Mohd Anis Haron (Lead Surveyor) resolution. Dual surveyor observations are recorded with full provenance and decided strictly by clinical leadership authority.

02.2.1.15
Facilities and equipment

Facility Protection Protocol 2.1

The Environmental and Safety Services department establishes, implements and monitors documented operational procedures ensuring quality, clinical safety and regular compliance audits for facility protection.

Compliance Criteria

  • 1Approved standard operating procedure for facility protection reviewed within the last 3 years
  • 2Designated qualified personnel assigned to monitor day-to-day facility protection compliance
  • 3Regular documentation audits and evidence of corrective action implementation
  • 4Staff training records and competency assessments maintained in the department

Hospital Self-Rating

Rated by En. Mohd Zaki Ariffin on 15 Jan 2026

Evidence frozen on 30 March 2026 (14 days before survey)

"The department has established comprehensive operational policies for facility protection. Regular self-assessments and internal quality checks demonstrate consistent compliance across all operational shifts."

AccrediSense Intelligence
unsupported

No evidence documents attached to substantiate this self-assessment claim.

Unverified criteria:
  • Approved standard operating procedure for facility protection reviewed within the last 3 years
  • Designated qualified personnel assigned to monitor day-to-day facility protection compliance
  • Regular documentation audits and evidence of corrective action implementation
  • Staff training records and competency assessments maintained in the department
Derived from AccrediSense Evidence Engine · 0 documents attached against 4 compliance criteriaGovernance disclosure (1.4.1.4)

Evidence Documents (0)

A criterion with no document reads as unevidenced to the survey team.

Attach relevant hospital policies, registers, audit reports, or training records.

ZA
Person-in-ChargeSafety, Health and Environment Officer
Head of DepartmentHead of Clinical Services & Consultant Physician
AR
Surveyor Authority PaneAssigned: Pn. Zaiton Abdullah (Nursing & Quality Surveyor)

Surveyor Rating

Committed 15 Apr 2026
Hospital: Fully met → Surveyor: Partially metDivergent
Committed Basis for Divergence:

"Hospital self-rated Met based on departmental SOP existence, but on-site surveyor inspection revealed gaps in active surveillance and incomplete corrective actions for facility protection."

Staff interviews during tracer challenge indicated uneven adherence to facility protection protocols during weekend coverage, despite available departmental guidelines.

Establish continuous supervisory sign-off audits and enforce documented shift compliance for facility protection.

Implement monthly documentation audits and review adherence rates during departmental quality meetings.