Service Standards
Complete scope register of MSQH 6th & 7th Edition service standards mapped to Hospital Seri Damai operating licence.
MSQH 6th & 7th Edition Standards Scope
51 defined MSQH service standards · 31 licensed services in scope for Hospital Seri Damai · 20 out of scope
Core services
8 of 8 in scopeLicensed service: Governance, Leadership and Direction
5 Core1 Safety27 criteria
Not metLicensed service: Environmental and Safety Services
3 Core4 Safety21 criteria
Not metLicensed service: Facility Management and Safety
15 criteria
Partially metLicensed service: Biomedical Engineering Services
2 Core1 Safety20 criteria
Partially metLicensed service: Nursing Services
4 Core2 Safety21 criteria
Not metLicensed service: Prevention and Control of Infection
4 Core7 Safety23 criteria
Not metLicensed service: Patient and Family Rights
2 Core20 criteria
Partially metLicensed service: Health Information and Medical Records
3 Core20 criteria
Partially metClinical services
11 of 16 in scopeLicensed service: General Medical Services
15 criteria
Not metLicensed service: General Surgical Services
1 Core15 criteria
Not metLicensed service: Obstetric and Gynaecological Services
1 Core15 criteria
Partially metLicensed service: Paediatric Services
15 criteria
Not metLicensed service: Orthopaedic Services
1 Core15 criteria
Not metLicensed service: Anaesthetic Services
1 Core15 criteria
Partially metLicensed service: Operating Suite Services
15 criteria
Partially metLicensed service: Ambulatory Care Services
1 Core14 criteria
Partially metLicensed service: Critical Care Services - General / ICU
1 Core14 criteria
Partially metOut of scope: Coronary Care Unit not on licence HSD/PHF/2019/0417 (managed under general ICU)
Not Applicable
Out of scope: Tertiary NICU not on licence HSD/PHF/2019/0417; SCN covered under Paediatrics
Not Applicable
Out of scope: Dedicated PICU not on licence HSD/PHF/2019/0417; transfers routed to regional tertiary centre
Not Applicable
Out of scope: Cardiothoracic surgical services not provided or on licence HSD/PHF/2019/0417
Not Applicable
Out of scope: Specialised burns care unit not on licence HSD/PHF/2019/0417
Not Applicable
Licensed service: Labour Delivery Services
14 criteria
Partially metLicensed service: Emergency Medical and Trauma Services
1 Core14 criteria
Not metProcedural and support
7 of 11 in scopeLicensed service: Dietary and Food Services
14 criteria
Fully metLicensed service: Central Sterile Supply Services (CSSD)
3 Core3 Safety18 criteria
Partially metLicensed service: Physiotherapy Services
1 Core14 criteria
Not metLicensed service: Occupational Therapy Services
14 criteria
Not metOut of scope: Speech therapy offered via visiting sessional consultant; no in-house facility on licence
Not Applicable
Out of scope: Clinical psychology outpatient service not on licence HSD/PHF/2019/0417
Not Applicable
Out of scope: Audiological diagnostics not on licence HSD/PHF/2019/0417
Not Applicable
Out of scope: Podiatry services not on licence HSD/PHF/2019/0417
Not Applicable
Licensed service: Pharmacy Services
4 Core3 Safety18 criteria
Partially metLicensed service: Diagnostic Imaging Services
1 Core1 Safety16 criteria
Not metLicensed service: Pathology and Clinical Laboratory Services
1 Core14 criteria
Not metAllied health and support
5 of 16 in scopeLicensed service: Linen and Laundry Services
1 Core15 criteria
Not metLicensed service: Housekeeping and Cleaning Services
15 criteria
Partially metLicensed service: Mortuary Services
1 Core15 criteria
Partially metOut of scope: Forensic medico-legal autopsies designated to Hospital Kajang (MOH facility)
Not Applicable
Licensed service: General Administration and Support
14 criteria
Partially metLicensed service: Blood Transfusion Services
6 Core14 criteria
Partially metOut of scope: Nuclear medicine and PET-CT services not on licence HSD/PHF/2019/0417
Not Applicable
Out of scope: Linear accelerator and radiotherapy not on licence HSD/PHF/2019/0417
Not Applicable
Out of scope: Chronic haemodialysis unit outsourced and not on licence HSD/PHF/2019/0417
Not Applicable
Out of scope: IVF / ART services not provided or on licence HSD/PHF/2019/0417
Not Applicable
Out of scope: Cellular and transplant therapies not on licence HSD/PHF/2019/0417
Not Applicable
Out of scope: Dental surgery clinic not on licence HSD/PHF/2019/0417
Not Applicable
Out of scope: Hyperbaric chamber not yet endorsed on licence HSD/PHF/2019/0417
Not Applicable
Out of scope: Dedicated Phase 1 clinical trial unit not on licence HSD/PHF/2019/0417
Not Applicable
Out of scope: Ambulance fleet outsourced to contracted provider
Not Applicable
Out of scope: ICT governance addressed under Standard 01 and 08; stand-alone standard not licensed separately
Not Applicable
