Performance Indicators

MSQH 7th Edition clinical and quality performance indicators, twelve-element tracking, and run-chart compliance.

MSQH 7th Edition National Indicator Standard Context

The 7th Edition defines 268 indicators across all healthcare facilities, with about 190 applicable to acute tertiary hospitals (29 removed, 67 amended, 105 new indicators). Hospital Seri Damai currently tracks 34 active acute-care indicators across clinical and operational services.

Applicable Indicators
34in scope
In Breach
2critical
In Alert
5monitored
Fully Evidenced
29all 4 slots
No Data
1unrecorded
CodeIndicator TitleTargetLatest ResultZoneRun ChartEvidence Slots (E1–E4)Person in Charge
PI-01-0197th Ed. NewHealthcare Workforce Mental Health and Psychological Wellbeing Assessment Rate
Human Resources & Governance1.2.7.1
80%Awaiting Reading
Zero Readings
E1E2E3E4
Pn. Aishah Kamal
PI-06-003Central Line-Associated Bloodstream Infection (CLABSI) Rate
Infection Control6.1.7
1.2 per 1,000 line days3.6
breach
E1E2E3E4
Dr. Tan Mei Ling
PI-23A-001Mortuary Deceased Dual-Identification and Chain of Custody Verification Compliance
Mortuary Services23A.1.1
100%99.1%
breach
E1E2E3E4
Pn. Harlina binti Mansor
PI-06-002Catheter-Associated Urinary Tract Infection (CAUTI) Rate
Infection Control6.1.7
1.8 per 1,000 catheter days0.2
target
E1E2E3E4
Dr. Tan Mei Ling
PI-05-001Adult Inpatient Medication Reconciliation Completion Rate Within 24 Hours
Medication Safety18.2.5
90%94.6%
target
E1E2E3E4
Pn. Rohani binti Ismail
PI-01-007Hospital-wide Direct Observation Hand Hygiene Compliance Rate
Infection Control6.1.4
85%88%
target
E1E2E3E4
Dr. Tan Mei Ling
PI-02-001Hospital Fire Evacuation Drill Execution and Response Compliance
Facility & Environmental Safety2.2.1
90%95.1%
target
E1E2E3E4
En. Mohd Zaki Ariffin
PI-04-001Critical Life-Support Biomedical Equipment Planned Preventive Maintenance (PPM) Rate
Biomedical Engineering4.1.3
95%97.9%
target
E1E2E3E4
En. Hakim Osman
PI-06-001Surgical Site Infection (SSI) Rate for Clean and Clean-Contaminated Surgery
Infection Control6.1.7
1.5%1.1%
target
E1E2E3E4
Dr. Tan Mei Ling
PI-06-014Inpatient Fall Rate with Injury per 1,000 Patient Bed Days
Nursing & Patient Safety5.3.1
2 per 1,000 bed days0.2
target
E1E2E3E4
Matron Norliah binti Hashim
PI-07-001Elective Surgical Informed Consent Documentation Audit Compliance
Patient Rights & Ethics7.1.1
95%97.9%
target
E1E2E3E4
Pn. Rohani binti Ismail
PI-08-001Inpatient Discharge Summary Completion Rate Within 48 Hours
Medical Records8.2.1,8.6.1
95%98.9%
target
E1E2E3E4
Pn. Mastura binti Ahmad
PI-09A-001Acute Myocardial Infarction Door-to-ECG Time Compliance Within 10 Minutes
General Medicine09A.1.1
90%94%
target
E1E2E3E4
Dr. Azmi Razak
PI-09B-001Unplanned Return to Operating Theatre Within 48 Hours
General Surgery09B.1.1
1%1.2%
alert
E1E2E3E4
Dr. Azmi Razak
PI-09C-001Primary Emergency Caesarean Section Decision-to-Delivery Time (Category 1) Within 30 Minutes
Obstetrics & Gynaecology09C.1.1
85%90.6%
target
E1E2E3E4
Dr. Azmi Razak
PI-09D-001Paediatric Inpatient Unplanned Readmission Rate Within 30 Days
Paediatrics09D.1.1
3.5%3.2%
target
E1E2E3E4
Dr. Wong Wei Jun
PI-09E-001Elderly Hip Fracture Surgery Initiation Within 48 Hours of Admission
Orthopaedics09E.1.1
80%85.2%
target
E1E2E3E4
Dr. Azmi Razak
PI-09F-001Post-Anaesthetic Care Unit (PACU) Hypothermia Rate (Core Temperature < 36.0°C)
Anaesthesia09F.1.1
5%2.7%
target
E1E2E3E4
Dr. Lim Chee Keong
PI-10-001WHO Surgical Safety Checklist 3-Phase Compliance Rate
Surgical Safety10.1.1
98%99%
target
E1E2E3E4
Dr. Lim Chee Keong
PI-11-001Ambulatory Day Care Surgery Same-Day Discharge Readiness Rate
Ambulatory Care11.1.1
95%98.8%
target
E1E2E3E4
Dr. Azmi Razak
PI-12A-001Intensive Care Unit (ICU) Unplanned Readmission Rate Within 48 Hours
Critical Care12A.1.1
3%2.8%
target
E1E2E3E4
Pn. Faridah binti Kassim
PI-13-001Third- and Fourth-Degree Perineal Tear Rate in Vaginal Deliveries
Labour Delivery13.1.1
2.5%1.9%
target
E1E2E3E4
Matron Norliah binti Hashim
PI-14-001Emergency Department Door-to-Doctor Time Compliance for Triage Red & Amber
Emergency Care14.1.1
95%98.8%
target
E1E2E3E4
Dr. Nurul Huda
PI-15-001Inpatient Therapeutic Diet Order Verification and Delivery Accuracy Rate
Dietary Services15.1.1
98%99%
target
E1E2E3E4
En. Khairul Anuar
PI-16-001Central Sterile Supply Department (CSSD) Autoclave Biological Indicator Pass Rate
Sterilisation & CSSD16.2.1
100%99.1%
alert
E1E2E3E4
Pn. Zainab binti Sulaiman
PI-17A-001Post-Operative Orthopaedic Major Joint Mobilization Initiation Within 24 Hours
Rehabilitation Services17A.1.1
90%92.8%
target
E1E2E3E4
En. Fauzi bin Ramli
PI-18-001Medication Administration Error Rate with Harm per 10,000 Occupied Bed Days
Pharmacy & Medication18.1.1,18.3.1
0.5 per 10,000 bed days0
target
E1E2E3E4
Dr. Suresh Nair
PI-19-001Diagnostic Imaging Critical Findings Communication Compliance Within 30 Minutes
Diagnostic Imaging19.2.1
95%99%
target
E1E2E3E4
En. Shahril bin Hassan
PI-19-002Radiation Protection Apparel Annual Fluoroscopic Integrity Inspection Compliance
Radiation Safety19.1.1
100%100%
target
E1E2E3E4
En. Shahril bin Hassan
PI-20-001Clinical Pathology Panic Critical Laboratory Value Communication Within 15 Minutes
Laboratory Services20.1.1
98%98.9%
target
E1E2E3E4
Pn. Salmiah Zakaria
PI-21-001Hospital Laundry Thermal Disinfection Wash Cycle Validation Adherence Rate
Linen & Support21.1.1
100%99%
alert
E1E2E3E4
Pn. Harlina binti Mansor
PI-22-0017th Ed. NewEnvironmental Surface Cleanliness ATP Bioluminescence Swab Compliance Rate
Housekeeping & Hygiene22.1.1,6.1.13.1
90%92.5%
target
E1E2E3E4
Pn. Harlina binti Mansor
PI-24-001Hospital Security CCTV Coverage and Perimeter Patrol Verification Rate
General Administration & Security24.1.1
95%98.9%
target
E1E2E3E4
Pn. Rohani binti Ismail
PI-25-001Blood Product Bedside Dual-Verification and Transfusion Monitoring Compliance
Blood Transfusion Safety25.1.1
100%98.9%
alert
E1E2E3E4
Pn. Salmiah Zakaria