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Back to Standards/Criterion 03.2.3.17
03.2.3.17
Facilities and equipment

Physical Infrastructure Protocol 2.3

The Facility Management and Safety department establishes, implements and monitors documented operational procedures ensuring quality, clinical safety and regular compliance audits for physical infrastructure.

Compliance Criteria

  • 1Approved standard operating procedure for physical infrastructure reviewed within the last 3 years
  • 2Designated qualified personnel assigned to monitor day-to-day physical infrastructure compliance
  • 3Regular documentation audits and evidence of corrective action implementation
  • 4Staff training records and competency assessments maintained in the department

Hospital Self-Rating

Rated by En. Hakim Osman on 17 Jan 2026

Evidence frozen on 30 March 2026 (14 days before survey)

"The department has established comprehensive operational policies for physical infrastructure. Regular self-assessments and internal quality checks demonstrate consistent compliance across all operational shifts."

Evidence Documents (0)

A criterion with no document reads as unevidenced to the survey team.

Attach relevant hospital policies, registers, audit reports, or training records.

HO
Person-in-ChargeHead of Facilities & Biomedical Engineering
Head of DepartmentHead of Clinical Services & Consultant Physician
AR
Surveyor Authority PaneAssigned: Dr. Mohd Anis Haron (Lead Surveyor)

Surveyor Rating

Committed 15 Apr 2026

Departmental surveillance for physical infrastructure lacks continuous trend analysis and formal closure evidence on identified non-conformances.

Establish continuous supervisory sign-off audits and enforce documented shift compliance for physical infrastructure.

Implement monthly documentation audits and review adherence rates during departmental quality meetings.