Back to Standards/Criterion 15.1.1.11
Surveyor Consensus & Allocation Dispute
Team leader to resolve
Lead SurveyorDr Mohd Anis HaronAssigned Service Standard Lead
Rating SurveyorFully met
Mr Ganesh PillaiRecorded finding during tracer inspection

Awaiting Dr Mohd Anis Haron (Lead Surveyor) resolution. Dual surveyor observations are recorded with full provenance and decided strictly by clinical leadership authority.

15.1.1.11
Human resource development and management

Therapeutic Dietetics Protocol 1.1

The Dietary and Food Services department establishes, implements and monitors documented operational procedures ensuring quality, clinical safety and regular compliance audits for therapeutic dietetics.

Compliance Criteria

  • 1Approved standard operating procedure for therapeutic dietetics reviewed within the last 3 years
  • 2Designated qualified personnel assigned to monitor day-to-day therapeutic dietetics compliance
  • 3Regular documentation audits and evidence of corrective action implementation
  • 4Staff training records and competency assessments maintained in the department

Hospital Self-Rating

Rated by En. Khairul Anuar on 11 Jan 2026

Evidence frozen on 30 March 2026 (14 days before survey)

"The department has established comprehensive operational policies for therapeutic dietetics. Regular self-assessments and internal quality checks demonstrate consistent compliance across all operational shifts."

AccrediSense Intelligence
unsupported

No evidence documents attached to substantiate this self-assessment claim.

Unverified criteria:
  • Approved standard operating procedure for therapeutic dietetics reviewed within the last 3 years
  • Designated qualified personnel assigned to monitor day-to-day therapeutic dietetics compliance
  • Regular documentation audits and evidence of corrective action implementation
  • Staff training records and competency assessments maintained in the department
Derived from AccrediSense Evidence Engine · 0 documents attached against 4 compliance criteriaGovernance disclosure (1.4.1.4)

Evidence Documents (0)

A criterion with no document reads as unevidenced to the survey team.

Attach relevant hospital policies, registers, audit reports, or training records.

KA
Person-in-ChargeHead of Food and Dietary Services
Head of DepartmentHead of Clinical Services & Consultant Physician
AR
Surveyor Authority PaneAssigned: Mr. Ganesh Pillai (Engineering & Facilities Surveyor)

Surveyor Rating

Committed 15 Apr 2026

Surveyor sampling of departmental registers in Dietary and Food Services verifies full compliance with therapeutic dietetics requirements and active supervisory oversight.

None specified.

None specified.