Back to Standards/Criterion 18.3.1.19
18.3.1.19
Facilities and equipment

High-Alert Drug Storage Protocol 3.1

The Pharmacy Services department establishes, implements and monitors documented operational procedures ensuring quality, clinical safety and regular compliance audits for high-alert drug storage.

Compliance Criteria

  • 1Approved standard operating procedure for high-alert drug storage reviewed within the last 3 years
  • 2Designated qualified personnel assigned to monitor day-to-day high-alert drug storage compliance
  • 3Regular documentation audits and evidence of corrective action implementation
  • 4Staff training records and competency assessments maintained in the department

Hospital Self-Rating

Rated by Dr. Suresh Nair on 19 Jan 2026

Evidence frozen on 30 March 2026 (14 days before survey)

"The department has established comprehensive operational policies for high-alert drug storage. Regular self-assessments and internal quality checks demonstrate consistent compliance across all operational shifts."

Evidence Documents (0)

A criterion with no document reads as unevidenced to the survey team.

Attach relevant hospital policies, registers, audit reports, or training records.

SN
Person-in-ChargeHead of Pharmacy Services
Head of DepartmentHead of Clinical Services & Consultant Physician
AR
Surveyor Authority PaneAssigned: Dr. Mohd Anis Haron (Lead Surveyor)

Surveyor Rating

Committed 15 Apr 2026

Staff interviews during tracer challenge indicated uneven adherence to high-alert drug storage protocols during weekend coverage, despite available departmental guidelines.

Establish continuous supervisory sign-off audits and enforce documented shift compliance for high-alert drug storage.

Implement monthly documentation audits and review adherence rates during departmental quality meetings.