18.4.1.23New in the 7th Edition
Human resource development and managementCold Chain Assurance Protocol 4.1
The Pharmacy Services department establishes, implements and monitors documented operational procedures ensuring quality, clinical safety and regular compliance audits for cold chain assurance.
Compliance Criteria
- 1Approved standard operating procedure for cold chain assurance reviewed within the last 3 years
- 2Designated qualified personnel assigned to monitor day-to-day cold chain assurance compliance
- 3Regular documentation audits and evidence of corrective action implementation
- 4Staff training records and competency assessments maintained in the department
Hospital Self-Rating
Rated by Dr. Suresh Nair on 23 Jan 2026Evidence frozen on 30 March 2026 (14 days before survey)
"The department has established comprehensive operational policies for cold chain assurance. Regular self-assessments and internal quality checks demonstrate consistent compliance across all operational shifts."
Evidence Documents (0)
A criterion with no document reads as unevidenced to the survey team.
Attach relevant hospital policies, registers, audit reports, or training records.
SN
Person-in-ChargeHead of Pharmacy Services
Head of DepartmentHead of Clinical Services & Consultant Physician
AR
Surveyor Authority PaneAssigned: Dr. Mohd Anis Haron (Lead Surveyor)