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Back to Standards/Criterion 25.3.4.22
25.3.4.22Core Standard
Facilities and equipment

Crossmatch Verification Protocol 3.4

The Blood Transfusion Services department establishes, implements and monitors documented operational procedures ensuring quality, clinical safety and regular compliance audits for crossmatch verification.

Compliance Criteria

  • 1Approved standard operating procedure for crossmatch verification reviewed within the last 3 years
  • 2Designated qualified personnel assigned to monitor day-to-day crossmatch verification compliance
  • 3Regular documentation audits and evidence of corrective action implementation
  • 4Staff training records and competency assessments maintained in the department

Hospital Self-Rating

Rated by Pn. Salmiah Zakaria on 22 Jan 2026

Evidence frozen on 30 March 2026 (14 days before survey)

"The department has established comprehensive operational policies for crossmatch verification. Regular self-assessments and internal quality checks demonstrate consistent compliance across all operational shifts."

Evidence Documents (0)

A criterion with no document reads as unevidenced to the survey team.

Attach relevant hospital policies, registers, audit reports, or training records.

SZ
Person-in-ChargeManager, Diagnostic Laboratory Services
Head of DepartmentHead of Clinical Services & Consultant Physician
AR
Surveyor Authority PaneAssigned: Dr. Mohd Anis Haron (Lead Surveyor)

Surveyor Rating

Committed 14 Apr 2026

Audit of Blood Transfusion Services logs revealed intermittent documentation for crossmatch verification, with sampled shift handover records missing mandatory supervisory sign-offs.

Establish continuous supervisory sign-off audits and enforce documented shift compliance for crossmatch verification.

Implement monthly documentation audits and review adherence rates during departmental quality meetings.