Back to Standards/Criterion 4.2.1
Surveyor Consensus & Allocation Dispute
Team leader to resolve
Lead SurveyorDr Mohd Anis HaronAssigned Service Standard Lead
Rating SurveyorFully met
Mr Ganesh PillaiRecorded finding during tracer inspection

Awaiting Dr Mohd Anis Haron (Lead Surveyor) resolution. Dual surveyor observations are recorded with full provenance and decided strictly by clinical leadership authority.

4.2.1
Facilities and equipment

Corrective Maintenance and Breakdown Response

A responsive breakdown repair service operates with documented response times, replacement part traceability and post-repair safety verification.

Compliance Criteria

  • 1Biomedical work order ticketing system with priority response metrics
  • 2Defective equipment quarantine and 'Out of Service' lockout tagging
  • 3Post-repair functional and electrical safety test sign-off before clinical reuse
  • 4Monthly breakdown analysis and mean time to repair (MTTR) monitoring

Hospital Self-Rating

Rated by En. Hakim Osman on 18 Jan 2026

Evidence frozen on 30 March 2026 (14 days before survey)

"Breakdown work orders are managed within set response timeframes. Defective equipment is immediately tagged and quarantined."

AccrediSense Intelligence
thin

Evidence documents establish procedural intent but lack documented verification records for the current audit period.

Unverified criteria:
  • Post-repair functional and electrical safety test sign-off before clinical reuse
  • Monthly breakdown analysis and mean time to repair (MTTR) monitoring
Derived from AccrediSense Evidence Engine · 1 document(s) attached with 2 unverified criteriaGovernance disclosure (1.4.1.4)

Evidence Documents (1)

RegisterAcceptedScore: 87/100

Biomedical Breakdown Work Order Logs & Corrective Maintenance Sign-offs

36 pages · ENValid: 2025-06-01 to 2026-06-01
HO
Person-in-ChargeHead of Facilities & Biomedical Engineering
Head of DepartmentHead of Facilities & Biomedical Engineering
HO
Surveyor Authority PaneAssigned: Mr. Ganesh Pillai (Engineering & Facilities Surveyor)

Surveyor Rating

Committed 14 Apr 2026

Breakdown repair ticketing system demonstrates prompt response times and thorough post-repair safety sign-offs prior to clinical release.

Maintain adequate critical spare parts stock for high-demand syringe drivers.

Sustain rapid corrective maintenance turnaround.